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Privacy Policy

EnviroCleanse

Privacy Policy

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Effective Date: October 2025
Location: Sydney, NSW, Australia

Enviro Cleanse values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our services or visit our website.

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1. Information We Collect

We may collect the following types of information:

  • Personal details such as your name, address, phone number, and email.

  • Service details such as the number and type of bins you request for cleaning.

  • Payment information processed securely through our payment provider.

  • Website data such as browser type, IP address, and usage analytics to improve site performance.

2. How We Use Your Information

Your information is collected and used to:

  • Provide, schedule, and manage your bin cleaning services.

  • Process payments and send invoices or receipts.

  • Communicate with you regarding bookings, cancellations, and service updates.

  • Improve our website, marketing, and customer experience.

  • Comply with Australian privacy and consumer laws.

3. Data Storage and Security

Enviro Cleanse takes all reasonable steps to ensure your personal information is stored securely.

  • Data is protected using encrypted systems and secure servers.

  • We do not sell, rent, or trade your personal details to third parties.

  • Only authorised staff have access to customer information for service purposes.

4. Sharing of Information

We may share limited information only when:

  • Required by law or regulation.

  • Necessary for payment processing with secure third-party providers.

  • Needed to deliver or manage your service (e.g. scheduling software or SMS notifications).

All third-party partners comply with strict privacy and data protection standards.

5. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

  • Track website traffic and improve site functionality.

  • Remember your preferences during future visits.
    You may disable cookies in your browser settings at any time.

6. Accessing or Updating Your Information​

You may request access to, or correction of, your personal information at any time by contacting us via email.
We will respond within a reasonable timeframe and comply with applicable Australian Privacy Principles (APPs).

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to update or delete your information, please contact:

📧 Email: info@envirocleanse.com.au
🌐 Website: www.envirocleanse.com.au

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